Privacy Policy
Your privacy matters to us. This comprehensive policy explains how FuturePortalSolutions collects, uses, protects, and manages your personal information when you use our financial goal-setting platform.
Last Updated: January 15, 2025
Information We Collect
We collect information that helps us provide better financial planning services and improve your experience. This includes data you provide directly and information gathered automatically through your interactions with our platform.
Account Information
- Full name and contact details
- Email address and phone number
- Date of birth and location data
- Account preferences and settings
Financial Data
- Income and expense information
- Investment goals and timelines
- Risk tolerance assessments
- Financial planning objectives
How We Use Your Information
Your information helps us deliver personalized financial guidance and maintain platform security. We process data to create tailored recommendations, track your progress toward financial goals, and ensure our services meet your specific needs.
We analyze usage patterns to enhance platform functionality and develop new features that better serve our community. This includes studying how users interact with different tools and identifying areas where we can simplify the financial planning process.
Your Privacy Rights
Under Argentina's Personal Data Protection Law (PDPA) 25.326 and related regulations, you have specific rights regarding your personal information. These rights ensure you maintain control over your data and how it's used within our platform.
Access Rights
Request complete copies of your personal data stored in our systems. We'll provide this information within 10 business days in a readable digital format.
Correction Rights
Update or correct inaccurate personal information directly through your account settings or by contacting our support team for assistance.
Deletion Rights
Request removal of your personal data, subject to legal retention requirements and legitimate business needs for completed transactions.
Portability Rights
Receive your data in a structured, commonly used format that allows transfer to other financial planning platforms if desired.
Data Security Measures
We implement comprehensive security measures to protect your financial information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and administrative safeguards.
- End-to-end encryption for all data transmissions and storage
- Multi-factor authentication requirements for account access
- Regular security audits and penetration testing procedures
- Restricted access controls with employee background checks
- Automated monitoring systems for suspicious activity detection
- Secure backup systems with geographically distributed storage
- Regular software updates and security patch management
Data Sharing and Third Parties
We maintain strict controls over data sharing and only work with trusted partners who meet our security standards. Any data sharing occurs under signed agreements that require the same level of protection we provide.
Service Providers: We share limited data with technology partners who help maintain our platform, process payments, or provide customer support. These providers can only use your information for specific authorized purposes.
Legal Requirements: We may disclose personal information when required by Argentine law, court orders, or regulatory requests. We'll notify you of such requests unless legally prohibited from doing so.
Business Transfers: In case of merger, acquisition, or sale of company assets, your information may transfer to the new entity under the same privacy protections outlined in this policy.
Data Retention and Deletion
We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Different types of information have varying retention periods based on their purpose and legal requirements.
Account Data
Active account information remains accessible while you use our services. After account deletion, we retain basic records for 7 years per Argentine financial regulations.
Transaction Records
Financial transaction data is retained for 10 years to comply with tax reporting requirements and anti-money laundering regulations.
Communication Logs
Customer service communications are kept for 3 years to ensure quality service and resolve potential disputes or technical issues.
International Data Transfers
While our primary servers are located within Argentina, some technical services may involve data processing in other countries with adequate data protection standards as recognized by Argentine authorities.
Any international transfers are conducted under strict contractual safeguards that ensure your data receives the same level of protection required by Argentine privacy laws. We maintain updated records of all transfer arrangements and destinations.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance user experience, remember preferences, and analyze site usage. You can control cookie settings through your browser, though this may affect certain platform features.
- Essential cookies required for basic platform functionality
- Preference cookies that remember your settings and choices
- Analytics cookies to understand how users interact with features
- Security cookies for fraud prevention and account protection
Children's Privacy
Our financial planning services are designed for adults aged 18 and over. We don't knowingly collect personal information from individuals under 18. Parents who believe we may have collected information about their child should contact us immediately for removal.
Policy Updates and Changes
We review and update this privacy policy annually or when significant changes occur to our data practices. Users receive email notifications about material changes 30 days before implementation, with summaries of key modifications.
Continued use of our platform after policy updates constitutes acceptance of new terms. If you disagree with changes, you can request account deletion before the effective date.
Contact Us About Privacy
For privacy-related questions, data requests, or concerns about how we handle your information, reach out through these channels:
Email: [email protected]
Phone: +541149043109
Address: Pellegrini 316, G4200 Santiago del Estero, Argentina
We respond to privacy inquiries within 5 business days and provide resolution updates throughout the process.